The travel and tourism industry comprises of mostly chains/multiple business units, widely scattered across the globe. With the advent of the Internet and the latest technologies, the industry is facing a constantly changing business environment requiring immediate and proactive adaptability in operations, customer relationship management and back office processes. Products and service offerings differentiation has been diminishing leading to consumers demanding fast and highly personalized services.
We are seeing an increasing gap between the Business needs and the technology solutions available in the market because of the prevalence of standalone systems and the inability to integrate such systems.
At Allegiance we address the interoperability issues, integrate the disparate systems and provide you with centralized technology management and support so that you can realize the expected ROI on your technology investments.
In short, we'll give you actionable data you can apply to achieve improved overall customer satisfaction, tighter financial and loss controls, and enhanced profitability.
Allegiance Hospitality and Leisure practice partners with hotels, cruise lines, tour operators and travel agents. It enables them to be highly competitive and more responsive to changing customer needs while helping achieve higher ROI on IT investments. Allegiance also collaborates with independent software vendors to provide best-in-class domain-centric solutions in this space.
We provides end-to-end IT services to the Hospitality & Leisure industry.
Strategic Business Consulting
Application Development & Maintenance
Business Process outsourcing