|Telecommunication Consulting Services
Our success in telecom consulting lies in our ability to customize our services to each client's needs. We have experience in every aspect of telecommunication management including outsourced provisioning, telecom bill audits, telecom expense management, implementation and project management, telecom contract negotiation and escalation expertise. We can even assist in relocations, installation and telecom RFP creation. Additionally we provide onsite training, which will enable your own staff to identify and implement telecommunication cost reductions.
Allegiance offers telecommunications consulting in the following areas:
If you are like most new economy companies, you have experienced more than your fair share of telecommunication provisioning headaches. In a time when a basic DSL circuit can involve as many as four or more separate carriers, it is no wonder that today’s companies feel like they have lost control. Even the most experienced MIS professional cannot possibly manage the time consuming and complicated responsibilities of the provisioning process, especially when their primary duties pertain to managing servers, LAN’s, WAN’s, software and hardware.
The solution to this immediate need in the marketplace is Vendor Leveraging. By allowing us to focus on our core competency, you are free to focus on yours. Because we have established relationships in key groups such as provisioning, engineering, escalation, design, special pricing and billing with all of our partners, we can efficiently manage all facets of provisioning on your behalf.
Outsourcing your provisioning with Allegiance begins with a complete analysis, breakdown and accounting of every circuit, line and bill. This process typically results in immediate cost savings and increased capacity and performance of the existing network. An electronic or hardcopy report including Visio diagrams can then be provided and updated continuously to accurately reflect your network.
With Allegiance, ordering, provisioning and tracking your ever-changing network, you will be guaranteed the lowest procurement costs and the maximum efficiency, along with the confidence that your Vendor Leveraging has given you a competitive edge.
Telecom Audit Services
We compile a complete inventory of all telecom services, uncover billing inconsistencies or errors, and provide a physical site survey. The telecom bill audit may include a wireless bill audit and a tariff audit.
Telecom Expense Management
We use top-rated TEM software to help our clients with telecom bill tracking and monthly expense management.
Wireless Expense Management
In addition to our TEM software we utilize mobile expense management software to optimize rate plans and track trends of individual users or departments.
Implementation Project Management
Our experienced telecom consultants provide assistance ranging from ordering a few lines to telecommunications management for the relocation of large companies.
Allegiance can assist by:
Reviewing line information with Customer to determine best practices.
Conducting telecom infrastructure analysis to determine best design for voice & data networks.
Assisting the customer with telecom order management & installation of carrier services.
Obtain configuration information from Vendors to submit to Carrier for their related service orders.
Reduce out of service conditions when changing providers.
Project managing telecom orders to maintain accuracy when multiple internal departments are involved in the order.
Provide Customer with steps on changing carriers or services and how to prepare for telecom installation.
Confirm Incumbent Carrier services for accuracy to prevent port requests from being denied.
Coordinate Vendor & Carrier for service activations.
Create implementation plan that list roles & responsibilities for all parties involved.
Create timelines for the project & work with Customer, Carrier and Vendor to keep project on track so all parties are aware of critical dates.
Negotiations / RFP
Our telecom negotiations service will ensure your company receives the best rates and services offered in the marketplace today. Allegiance Technologies RFP Services include:
Developing the telecom Request for Proposal (RFP)
Review and evaluation of proposals from all Telecom carrier or providers which responded to the RFP.
Analyze quotes and pricing from telecom vendors and/or providers.
Conducting comparisons of all proposals against offerings in their tariff.
Telecom Negotiations with carriers/vendors for maximum cost efficiency of telecommunications services.
Project Manage the provisioning and installation of telecom services.
Post RFP bill review for accuracy.
Telecom Cost Recovery
We will research your billing errors, and work to get you the credits you deserve.